Whataburger customer satisfaction survey

As the world is changing, more andmore people today like to eat out rather than just eating at their homes. This has led to a rise in the number of restaurants and fast food chains. So the competition between the existing ones and the new ones is increasing day by day. Customer satisfaction is the most important factor for a  restaurant’s success. To know whether customers satisfied or not various methods are used. One of them is online survey.

Whataburger customer satisfaction survey is an attempt by the company to know where they are lagging behind and what else they could do to improve mistakes and satisfy their customers. With the sort of technology that we have today, it only takes about 2 minutes to fill up any survey. All you need is an electronic device with internet connection. A little bit of your time can go a long way in helping the company provide you with better service and next time you visit there.

About Whataburger

Whataburger is a United States based fast food chain. Its founding stone was late in the year 1950. Since it has been operational for almost 70 years it is extremely popular and has only been growing. It started out as a small Fast Food corner but today it serves to thousands of customers daily. It is popular for big burgers. It was founded by Harmon Dobson. He wanted to serve the biggest burger in the whole town and this led to the creation of whataburger. It is still a family run business.

Before the survey

  1. Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  2. This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  3. You must have the receipt of your last payment to the Whataburger containing an invitation for the

Steps to take the survey

  1. Go to Whataburger’s official survey website.
  2. Choose the language that you prefer.
  3. There is a 16 digit code printed in the middle of your receipt. Enter it in the appropriate box.
  4. Click on begin the survey.
  5. A series of simple questions will now appear on your screen regarding your experience.
  6. Take your time and answer all the questions honestly.
  7. Write a rational feedback in the comment section or in the text box provided on the screen.
  8. After answering all the questions you will receive a validation code.
  9. Use this code to avail various office during your next visit.
  10. You have now completed the survey.

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