Toys R Us Customer Satisfaction Survey

With the number of companies selling the same sort of product and services increasing, the competition between these companies is also increasing day by day. All the company wishes to draw today’s stand out from the rest of the companies. The most important factor that decides whether a company will succeed or fail is customer satisfaction. Online surveys are the best way to know whether customers are satisfied or not.

Toys R Us Customer Satisfaction survey is an attempt by the company to know where they are lagging behind and what else they could add or remove to satisfy their customers. With the sort of technology and equipped with today, it only takes about 2 minutes to fill up any survey. All that we need is an electronic device with an internet connection. A little bit of time can go a long way in helping the company provide you with better production services the next time you visit.

About Toys R Us


Toys R Us is a United States based company whose founding stone was laid in the year 1948. Its headquarters are stationed in Wayne, New Jersey. It has over 1,700 store spread all across the United States. Thousands of customers visit the store daily. It has been popular since all these years because of its consistency. Many employees work in the company in a friendly and productive environment to provide the customers with only the best and make sure they are satisfied.

Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the Toys R Uscontaining an invitation for the survey.
  • One must be 18 years or older to participate.
  • The survey must be taken before the expiration date mentioned on the receipt.

Steps to participate in the survey

  1. Go to Toys r US’s  Feedback Customer Satisfaction Survey.
  2. Read all the rules and privacy policy before proceeding.
  3. Choose the language that you prefer.
  4. There is a 4 digit store code and access code printed on your reciept. Enter this in the appropriate box.
  5. Then enter the cashier number and your age.
  6. Verify the captcha.
  7. Click on begin the survey.
  8. A series of simple questions will now appear on your screen regarding your experience.
  9. Take your time and answer all the questions honestly.
  10. Write additional feedback in the comment section or in the text box provided on the screen.
  11. After answering all the questions you will get a chance to enter the sweepstakes.
  12. Enter the contact information asked if you wish to enter the sweepstakes.
  13. You have now completed the survey.

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