T.J. Maxx Customer Satisfaction Survey

The number of companies that are providing the same sort of products and services increasing, the competition between these company is also increasing day by day. Every company wishes to stand out in its own way from all the other companies. The most important factor that decides whether a company will succeed or fail is  customer satisfaction. Only the customers can best describe what they want or do not want in the story the next time they visit.

TJ Maxx customer satisfaction is an attempt by the company to know what are the downfalls and then worked upon the same to provide the customers with better services the next time they visit their Store. With the sort of technology that we are equipped with today, it only takes about 2 minutes to fill up any survey. A little bit of your time can go a long way in helping the company e correct the mistakes and provide you with better services the next time you visit the store.

About T.J. Maxx

TJ Maxx is a United States based retail chain store. It sells a variety of products including apparel, home wares, shoes, kids’ toys, beauty products, and accessories. it started out as a small change store but today it is spread all across the United States. Thousands of customers visit the stories of this company daily to buy different products. It was formed from the parent company TJX. Many employees work for the company in a productive and friendly environment to provide customers with only the best.

Before the survey

  • Since it is a digital survey, one must have access to a phone or a laptop with internet access to be able to fill the survey.
  • This survey is only available in English and Spanish. So, one must know how to speak either English or Spanish in order to fil this survey
  • You must have the receipt of your last payment to the TJ Maxx containing an invitation for the survey.
  • One must be 18 years or older to participate.

Steps to take the survey

  1. Go to TJ Maxx official survey website.
  2. There is a stone number, date and time of visit printed on your receipt. Enter all this information in the appropriate boxes.
  3. Click on begin the survey.
  4. A series of simple questions will now appear on your screen regarding your experience.
  5. Take your time and answer all the questions honestly.
  6. Write additional feedback in the text box provided on the screen or in the comment section.
  7. After answering all the questions you will receive a chance to enter the drawing to win a gift card.
  8. Enter the contact information asked if you wish to enter the drawing.
  9. You have now completed the survey.

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